IT Systems Support Engineer

Position Profile

Job Title: IT Systems Support Engineer
Company: Gill Instruments Ltd
Department: IT

Company

The company is an ambitious privately owned B2B business selling precision electronic devices around the world from its base in Hampshire. It has a turnover of £10m, has been investing in a growing product range, and has a reputation as a world leader in its field.

Position Summary

This forward thinking business is looking to appoint an IT Systems Support Engineer with proven hands-on experience. Working in a VMware hosted MS environment, the successful candidate will bring their skills and expertise to a team supporting 30+ servers and 150+ users across 3 local sites in all aspects of IT. The candidate will require practical experience supporting a range of Hardware, Application and TCPIP Networking technologies with the skills to troubleshoot and quickly resolve any related issues.

Specific Responsibilities

  • Managing VMware vSphere Servers

  • Monitoring Firewall Security

  • Managing Active Directory Health, Users, Groups, GPO’s

  • Monitoring TCP/IP LAN and WiFi health and performance

  • End User support via telephone, deskside or remote desktop

  • Email administration

  • Design, implement and regularly testing Backups and DR plans

  • Software support Inc. Solidworks CAD, Sage Accounts, Syspro MRP, Atlassian Confluence

  • Continuous awareness of Web, Email and Security threats

  • Software Updates and Patches

  • Maintaining accurate IT documentation (including assets, licencing and procedures)

  • IT Procurement of Hardware and Consumables

  • Manage Equipment repurpose or disposal

  • Database Reporting

Position Requirements

  • Windows Server 2012 R2 (plus Legacy)

  • VMware vSphere 6 with vCSA

  • Active Directory, GPOs, WSUS, ACL Permissions, DFS

  • Veeam Backup and Recovery

  • Windows Desktop support (7, 8.1, 10)

  • MS Office Application support (2010, 2013)

  • TCP/IP Networking knowledge Inc. Routing, VLANS, Managed Switches, VPN

  • General Hardware Support Inc. RAID etc

Desirable

  • Certification (MS, CompTIA)

  • Visual Studio VB.net (MS Access/SQL/Crystal Reports)

  • MS CRM

  • Linux knowledge

  • Spiceworks App knowledge

Reporting Structure

IT Systems Support Engineer – Head of IT

A position profile does not imply that the duties stated are the only ones to be performed by the incumbent. Employees will be required to follow any other reasonable job-related instruction as requested by their line manager or a Company Director.

How to apply

If you are interested in working at Gill Instruments Limited, please send your application letter and CV to jobs@gillinstruments.com

Please note that this is for direct applicants only - agency applications will not be accepted.

Gill Instruments Limited
Attn: Human Resources
Saltmarsh Park
67 Gosport Street
Lymington, Hampshire
UK
SO41 9EG

Legal
Gill Instruments Limited is an Equal Opportunities employer. It is our policy to employ the best qualified personnel and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of race, colour, national origin, religion, sex, age or marital status.

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