Contact
Talk to the right person. First time.
Have a technical question, need help choosing an instrument, want a quote or need to arrange calibration? Choose what you need and it goes straight to the right team.
Four routes, one form
What do you need?
Application enquiry
Tell us what you need to measure, where it will operate and what the measurement needs to connect to. You do not need to know the product name first. That is what we are here for.
Have to handWhat you are measuring, where it sits and what it connects to.
- Our team replies. Someone who knows the instruments and where they are used.
- Monday to Friday. We aim to respond in one working day.
Technical support
Installation, configuration, outputs, software, firmware or an instrument that is not behaving as expected.
Have to handThe model and serial number if you can. It gets us to the useful part faster.
- Our team replies. Technical questions go to people who know the instrument.
- Monday to Friday. We aim to respond in one working day.
Calibration and service
Calibration through Labcal, our UKAS-accredited laboratory, or servicing and repair of an existing Gill instrument at Lymington.
Have to handThe model and serial number, and what you need doing.
- Nothing shipped blind. We confirm the return details before you send an instrument.
- UKAS-accredited calibration. Labcal, laboratory 0625.
Request a quote
Already have a part number, specification or quantity? We aim to respond in one working day. If the specification is not settled, start with help choosing an instrument.
Have to handThe part number or model, the quantity and the delivery country.
- Monday to Friday. We aim to respond in one working day.
- No sales call. Unless you ask for one.
Where we are
Lymington, Hampshire, UK
Gill’s UK operation brings together engineering, manufacturing, testing, calibration and technical expertise on one site.
Reach the right person
Every enquiry goes to a named person, and the route you choose decides who that is. We aim to respond in one working day.
Postal address
Gill Instruments LimitedSaltmarsh Park, 67 Gosport Street
Lymington, Hampshire SO41 9EG
United Kingdom
Sending instruments to us
Instruments sent for calibration or repair should not be shipped until we have confirmed the return details.
Looking for a job rather than an instrument? Roles at our Lymington operation are listed on careers at Gill.
Questions
Frequently asked questions
I do not know which Gill product I need. Who should I contact?
Choose help choosing an instrument at the top of the form on this page. Tell us what you need to measure, the environment it will operate in and what system will receive the measurement. You do not need to name a product first, because working that out with you is what our engineers are there for.
I have a problem with an existing Gill instrument. What should I do?
Choose help with an instrument I have on the form on this page. Include the model and serial number if you have them, and tell us what the instrument is doing and what you expected it to do. That goes to people who know the instrument, which is usually the quickest way to a fix.
Can I speak to our team directly?
Yes. Application and technical enquiries sent through this page are read by people with working knowledge of Gill instruments and the systems they connect to, not by a general inbox. If you would rather talk than write, say so in your message and our team will arrange a call at a time that suits you.
I am looking for a price. Should I request a quote?
If you already know the product, part number or specification, choose a quote on the form. We aim to respond in one working day. If you are still deciding what to specify, help choosing an instrument is the better starting point, because the right price depends on the right instrument.
How do I arrange calibration, service or repair?
Choose calibration or repair on the form on this page. Calibration is carried out by Labcal, Gill’s UKAS-accredited laboratory, and servicing and repair are carried out at Lymington. Please do not ship an instrument until we have confirmed the return details, so it arrives with the paperwork it needs.
I am outside the UK. Should I contact Gill or a distributor?
Contact Gill using the form on this page, wherever you are. Every enquiry goes to our sales team, who will handle it directly or introduce you to your local Gill distributor where that is the quicker route. Either way you only need to tell us once.
Can I get technical documents without contacting anyone?
Yes. Gill’s technical resources, including available datasheets, manuals, software and firmware, can be downloaded from the Downloads area without filling in a form. If a document you need is not listed there, ask through the form on this page and we will send it to you.
Datasheets, manuals, software and firmware are in Downloads.
Have an application to discuss?
Speak to our team
Tell us what you need to measure, where and under what conditions. We’ll help you work out the appropriate approach.





































