Engineering
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An integration question, a protocol you have to match, or a design that is not settled yet. Ask the person who will actually answer it.
Engineering
What are you working on?
You came from . We will include that so the right person picks it up.
A sentence is plenty. Our team reads it before replying, so the reply starts at the second question rather than the first.
We aim to respond in one working day. A real person, not an automated reply.
Only if you want one. We phone only the people who asked to be phoned.
No obligation. Plenty of these end with us saying it is not our product.
What happens next
Your question goes to our team, who bring in engineering where it is needed. If you asked for a call you get one in the window you chose. If you said email is fine, you get an email, and nobody rings you.
We aim to respond in one working day.
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Tell us what you need to measure, where and under what conditions. We’ll help you work out the appropriate approach.